Cisco Webex boosts admin controls to enhance hybrid workforces

Cisco Webex has introduced several new enhancements to its Keep watch over Hub, geared toward enabling directors to higher enhance a hybrid team of workers.

The Keep watch over Hub is a centralized control portal that permits Webex admins to configure their provider, arrange customers, and consider usage analytics and reporting. The most recent updates intention to hurry up the id and determination of user-related problems and enhance collaboration.

The headline characteristic is a brand new integration with Cisco’s ThousandEyes monitoring tool, which objectives to assist IT admins to diagnose and unravel high quality problems with consumer’s video conferences, calls and occasions. The combination objectives to assist admins be told if high quality problems are brought about through the corporate’s community, a consumer’s web provider supplier, or one thing else. As soon as the problematic hyperlink is recognized, Keep watch over Hub will supply diagnostic knowledge for working out the reason for the problem.

ThousandEyes used to be a California-based corporate that supplied organizations with community visibility and movements which acquired by Cisco in August 2020.

Cisco Webex has additionally introduced new Keep watch over Hub as a Trainer options. Those permit customers to trace key metrics, get step by step steering on how to reach key enterprise results, and floor business-specific objectives that may be acted upon and tracked on a quarterly foundation. This option shall be to be had to Webex customers within the fall of 2022.

The general replace simplifies license provisioning through growing templates for a bunch of customers who want to have particular licenses and settings to fulfill compliance necessities. As new workers are synced from Lively Listing or onboarded into Webex, licensing and settings are implemented routinely.