Lately, ProtonMail skilled an outage unfold throughout 3 days that averted customers from getting access to their inbox. Now, some customers have a an identical factor, as Microsoft Edge’s SmartScreen is obstructing them from viewing their mails.
If you happen to did not know, Proton rebranded its products and services underneath a unified branding known as Proton.me a few months in the past. Whilst your e mail cope with stays the similar (e.g. [email protected]), the site itself has moved to Proton.Me. Should you attempt to discuss with Protonmail.com, it is going to redirect you to Proton.me.
Microsoft Edge’s SmartScreen is flagging ProtonMail’s site as malicious
Attempt to discuss with https://proton.me/ in Edge, it is going to load the web page typically. This is applicable to lots of the hyperlinks at the website online, together with the login portal, account.proton.me. You’ll be able to check in for your account too, however that is the place the problem happens. Should you attempt to get entry to https://mail.proton.me/, you’ll be greeted by way of a pink display with a caution that reads,
“This website online has been reported as unsafe Hosted by way of mail.proton.me. Microsoft recommends you do not proceed to this website online. It’s been reported to Microsoft for holding phishing threats which would possibly attempt to scouse borrow private or monetary knowledge.”
When a consumer sees a message like that, they may panic and think that the site has been hacked or inflamed with malware. That is how SmartScreen is designed to paintings.
The site for the corporate’s cloud garage carrier, Proton Drive, may be impacted by way of the problem. Alternatively, Proton Calendar and ProtonVPN’s internet sites appear to be unaffected. Proton Standing’ website simplest presentations some problems associated with the corporate’s VPN products and services, i.e., the email carrier is totally operational.
So, the query is has Proton been hacked?
No. Proton says {that a} computer virus in Microsoft Edge’s SmartScreen is flagging the URLs incorrectly, and that it has contacted the Redmond corporate to mend the problem. Proton additionally took a cheeky swipe at Microsoft Edge by way of recommending customers to make use of a special/higher browser, as a workaround.
Talking of different browsers, I had no bother getting access to ProtonMail in Firefox, Safari, Vivaldi, Waterfox, and Chrome. All of them load the similar servers, so this downside is remoted to Edge, and now not restricted to the OS, i.e. once I attempted to get entry to it, Edge blocked the websites in each Home windows and macOS.
I don’t believe this can be a excellent concept to disable SmartScreen, since you by no means know when a site may in point of fact be unhealthy. Should you in point of fact wish to get entry to your inbox in Edge with out turning the safety characteristic off, discuss with Proton’s website online, after which click on at the ! Bad icon within the cope with bar. Make a selection the button that claims “Display unsafe content material”, and it must load your inbox. The problem is, you’ll have to do that each and every time you get entry to the website online.
Caution: I would not advise following the above approach each and every time you run into blocked websites, for safety causes.
On a sidenote, the Proton Pressure app for Android is now available at the Google Play Retailer for beta trying out. The iOS app’s beta program The Consistent with the roadmap which we wrote about, Proton Pressure for Home windows and iOS
Do you employ ProtonMail in Microsoft Edge?
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Microsoft Edge’s SmartScreen is flagging ProtonMail’s site as malicious
Description
Microsoft Edge is obstructing ProtonMail’s site. The browser’s SmartScreen is flagging the webpage as malicious.
Creator
Ashwin
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Ghacks Generation Information
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Commercial
