Rita El Khoury / Android Authority
- Pixel customers are reporting serious battery drain and overheating problems on their telephones.
- The issue appears to be affecting Pixel 6 and Pixel 7 sequence customers.
- A up to date Google app replace is also responsible.
A number of Pixel customers are lately reporting serious battery drain and overheating problems on their telephones. The issue was once flagged by way of an Engadget reader, and then the newsletter came upon a rising thread of lawsuits from Pixel customers on Reddit and Google’s support forums.
“My Pixel 6 Professional and my spouse’s Pixel 6 were overheating and the usage of battery doing actually not anything since the day prior to this. Like no longer simply heat, HOT. Shedding 20% battery in underneath an hour with out the usage of it,” wrote a Reddit consumer.
“Display time has been diminished to round 3 hours from more or less round 6 hours,” wrote every other Pixel 6a consumer.
The issue isn’t simply restricted to the Pixel 6 lineup. Pixel 7 and seven Professional customers also are reporting identical overheating and battery drain problems.
The offender appears to be a up to date replace to the Google app. Numerous affected customers have spotted that the Battery Utilization menu on their Pixels lists the Google app because the easiest juice guzzler.
“Past the battery no longer lasting the telephone is getting truly heat so I comprehend it’s harming the battery and doubtlessly the CPU,” wrote a Reddit consumer.
Those that have attempted contacting Google reinforce for an answer haven’t been very a success. The troubleshooting steps steered by way of reinforce personnel haven’t labored. Rolling again to an older model of the Google app does no longer repair the issue, nor does an entire manufacturing facility reset of the telephone.
It’s unclear if the issue additionally impacts the lately launched Pixel 7a. Then again, a take a look at carried out by way of Android Authority presentations that the phone tends to become quite hot while charging, thereby leading to slower charging. It’s no longer the similar Google app-related drawback, however we’ll glance into that too now.
There’s no authentic phrase from Google simply but. We’ll replace this newsletter if and once we be told extra a couple of conceivable solution from the Pixel maker.