Commemorated as an cutting edge CX answer which delivers odd buyer reviews, NICE Enlighten AI gives a complete AI and gadget finding out framework
NICE (Nasdaq: NICE) as of late introduced that the 2022 Nationwide Era Awards, backed by means of Nationwide Era Information, named NICE Enlighten AI as its “Buyer Revel in Era of the 12 months ” award winner. In its 6th 12 months, the awards program is a complete birthday celebration of main era throughout a spread of industries and arranged by means of National Technology News, a part of Point of view Publishing, a number one publishing and occasions corporate. The buyer enjoy era class rewards corporations that ship cutting edge answers that make use of knowledge and omnichannel to make sure a unbroken, environment friendly and certain buyer enjoy. That is NICE Enlighten’s 2d consecutive award win from Nationwide Era Information.
Enlighten AI injects intelligence into each step of the buyer adventure. Objective-built and involved in developing good, hooked up self-service and human assisted interactions for buyer engagement, Enlighten AI turns customer support into an impressive aggressive differentiator for all manufacturers throughout a couple of industries.
“NICE is delighted to obtain, for the second one time, this award which recognizes our endured dedication to our consumers and serving to them to ship their very own outstanding buyer reviews with cutting edge AI era,” stated Barry Cooper, President, NICE Staff and Buyer Revel in Staff. “The position of AI in bettering the buyer enjoy continues to amplify and function a real aggressive benefit for manufacturers as of late. We’re commemorated to obtain this popularity.”
NICE Enlighten AI is the main innovation that is helping manufacturers ship personalised, frictionless customer support and reviews at scale. In response to over 30+ years of business enjoy and analysis, Enlighten AI analyzes each 2d of each and every buyer interplay to offer deeper insights and a holistic figuring out of the buyer enjoy. Assembly consumers at the channels in their selection, Enlighten AI makes all of the touch heart smarter by means of purpose and whole research of each interplay.
For additional data on NICE Enlighten AI, please seek advice from our web site here.
About Nationwide Era Information
Nationwide Era Information (NTN) is a key logo for era clients and distributors in the United Kingdom. Following the good fortune of the inaugural Nationwide Era Awards in 2017, and with rising call for for a devoted high-level news-driven website online, Nationwide Era Information used to be born. NTN has grown right into a multi-channel information and occasions logo that gives corporations direct get right of entry to to the decision-makers for era in UK companies. Nationwide Era Information is a part of Point of view Publishing, a number one publishing, and occasions corporate. Point of view additionally publishes FStech and Retail Methods, the main era titles inside the monetary and retail sectors inside of the United Kingdom.
About NICE
With NICE (Nasdaq: NICE), it’s by no means been more uncomplicated for organizations of all sizes all over the world to create odd buyer reviews whilst assembly key industry metrics. That includes the sector’s #1 cloud local buyer enjoy platform, CXone, NICE is a world chief in AI-powered self-service and agent-assisted CX device for the touch heart – and past. Over 25,000 organizations in additional than 150 nations, together with over 85 of the Fortune 100 corporations, spouse with NICE to grow to be – and lift – each buyer interplay. www.nice.com.
Trademark Observe: NICE and the NICE emblem are emblems or registered emblems of NICE Ltd. All different marks are emblems in their respective house owners. For a complete listing of NICE marks, please see www.nice.com/nice-trademarks.
Ahead-Having a look Statements
This press free up comprises forward-looking statements as that time period is outlined within the Non-public Securities Litigation Reform Act of 1995. Such forward-looking statements, together with the statements by means of Mr. Cooper, are in accordance with the present ideals, expectancies and assumptions of the control of NICE Ltd. (the “Corporate”). In some instances, such forward-looking statements will also be known by means of phrases comparable to “imagine,” “be expecting,” “search,” “would possibly,” “will,” “intend,” “will have to,” “undertaking,” “await,” “plan,” “estimate,” or an identical phrases. Ahead-looking statements are topic to a variety of dangers and uncertainties that might purpose the true effects or efficiency of the Corporate to fluctuate materially from the ones described herein, together with however no longer restricted to the affect of adjustments in financial and industry stipulations, together with because of the COVID-19 pandemic; pageant; a success execution of the Corporate’s enlargement technique; good fortune and enlargement of the Corporate’s cloud Instrument-as-a-Provider industry; adjustments in era and marketplace necessities; decline in call for for the Corporate’s merchandise; incapability to well timed broaden and introduce new applied sciences, merchandise and packages; difficulties or delays in soaking up and integrating bought operations, merchandise, applied sciences and workforce; lack of marketplace proportion; an incapability to deal with sure advertising and distribution preparations; the Corporate’s dependency on third-party cloud computing platform suppliers, webhosting amenities and repair companions;, cyber safety assaults or different safety breaches towards the Corporate; the impact of newly enacted or changed rules, law or requirements at the Corporate and our merchandise and more than a few different components and uncertainties mentioned in our filings with the U.S. Securities and Change Fee (the “SEC”). For a extra detailed description of the danger components and uncertainties affecting the corporate, seek advice from the Corporate’s reviews filed every now and then with the SEC, together with the Corporate’s Annual Document on Shape 20-F. The forward-looking statements contained on this press free up are made as of the date of this press free up, and the Corporate undertakes no legal responsibility to replace or revise them, except for as required by means of regulation.
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