Over the weekend, lovers of Ubisoft video games underwent a minor panic as a rumor unfold that Ubisoft may well be spontaneously deleting inactive Ubisoft accounts, completely destroying virtual recreation libraries if customers don’t seem to be going surfing steadily sufficient. Then again, Ubisoft has now clarified that that is false, and customers’ virtual recreation libraries are secure, despite the fact that their accounts are inactive.
The rumors have been kicked off when a tweet circulated appearing an e mail entitled “Ubisoft Account Closure Because of Inactiveness.” The e-mail steered that the recipient’s Ubisoft account were briefly suspended, and could be closed completely in 30 days except the closure was once canceled via the account proprietor.
UBISOFT closes your account should you haven’t logged in for a while.
You’re going to lose all of your video games bought eternally. pic.twitter.com/exC78bUt93
— AntiDRM🔴 (@PC_enjoyer) July 19, 2023
The e-mail was once then showed to be respectable via the legitimate Ubisoft Beef up Twitter account, which reiterated the given instructions for canceling the pending account closure.
Whilst all of that is respectable, what brought about other folks to panic was once the context presented via the unique poster, who claimed that “You’re going to lose all of your video games bought eternally.”
In an e mail to IGN, Ubisoft clarified its stance on account deletions. The writer showed it has “for a few years now” deleted inactive accounts according to the EU’s Common Information Coverage Law (GDPR) on how lengthy firms are authorized to retailer person private knowledge. The corporate claims its insurance policies are “aligned with felony necessities and with the criteria of the trade” and that in addition they function fraud prevention.
Then again, Ubisoft additionally clarified its standards for account deletion, noting that it completely does no longer come with accounts that experience bought video games connected to them. The writer it takes the next into consideration:
- The gaming job of the account since its advent
- The account’s libraries: accounts that come with bought PC video games don’t seem to be eligible for deletion [emphasis Ubisoft’s]
- The period of state of being inactive of the account, which means the remaining login to our ecosystem (together with from Ubisoft video games on Steam and different platforms)
- In follow, as of as of late, we now have by no means deleted accounts which were inactive for lower than 4 years
- The lifestyles of an lively subscription tied to the account.
Ubisoft added that emails comparable to the only circulated are despatched to customers 30 days previous to account deletion, and if a consumer tries to log in throughout that window, they are going to obtain a realize and a hyperlink to reactivate the account upon login. You’ll be able to learn extra about its coverage on its official website.
So no, if you have not logged into your Ubisoft account in years, you might be no longer at the verge of shedding your recreation library. After all, there is nonetheless plenty more to worry about regarding digital ownership of games or different media and the risk of losing those libraries at any time, particularly at a time when digital game releases seem poised to push out physical any day now, however you’ll relaxation confident that no less than on this state of affairs, Ubisoft is not only obliterating accounts willy-nilly.
Rebekah Valentine is a senior reporter for IGN. Were given a tale tip? Ship it to rvalentine@ign.com.
